--- title: Logistics Today! by Resource Logistics Group | Customer Experience & Logistics Management description: Customer Experience & Logistics Management | Why you're paying more than you should for carrier rates. How to reduce your ltl freight cost. The importance of a effective Transportation Management System TMS) software. How lowering your freight expenditures is easier than you think. How to run a successful carrier RFQ/bid tender. --- [Skip to content](https://www.resourcelogisticsgroup.com/logisticstoday/tag/customer-experience-logistics-management#main-content) [![RLG Website two](https://www.resourcelogisticsgroup.com/hs-fs/hubfs/Logo/RLG%20Website%20two.png?width=400&height=219&name=RLG%20Website%20two.png "RLG Website two")](https://www.resourcelogisticsgroup.com) - [SERVICES](https://www.resourcelogisticsgroup.com/services) - [ABOUT US](https://www.resourcelogisticsgroup.com/about-us) - [MEET THE TEAM](https://www.resourcelogisticsgroup.com/meet-the-team) - [NEWS](https://www.resourcelogisticsgroup.com/logisticstoday) - [SUBSCRIBE](https://share.hsforms.com/1LFDKIh_vRdCQ_VVCS1V4UQ40v0k) - [CONTACT](https://share.hsforms.com/1LFDKIh_vRdCQ_VVCS1V4UQ40v0k) # ***Logistics Today*** ## Recent Articles - Filter by: - [All](https://www.resourcelogisticsgroup.com/logisticstoday/all) - [About Us: Services Transportation](https://www.resourcelogisticsgroup.com/logisticstoday/tag/about-us-services-transportation) - [LTL contract negotiation, transportation managemen](https://www.resourcelogisticsgroup.com/logisticstoday/tag/ltl-contract-negotiation-transportation-management) - [COVID 19, Risk Management, Supply Chain Planning](https://www.resourcelogisticsgroup.com/logisticstoday/tag/covid-19-risk-management-supply-chain-planning) - [COVID-19, LTL, Supply Chain Trends](https://www.resourcelogisticsgroup.com/logisticstoday/tag/covid-19-ltl-supply-chain-trends) - [COVID-19, Supply Chain Strategy, Shipping Managers](https://www.resourcelogisticsgroup.com/logisticstoday/tag/covid-19-supply-chain-strategy-shipping-managers) - [Customer Experience & Logistics Management](https://www.resourcelogisticsgroup.com/logisticstoday/tag/customer-experience-logistics-management) [![](https://www.resourcelogisticsgroup.com/hubfs/Imported_Blog_Media/logistics-customer-experience.jpg)](https://www.resourcelogisticsgroup.com/logisticstoday/6-logistics-metrics-that-drive-great-customer-experiences-resource-logistics-group) [About Us: Services Transportation](https://www.resourcelogisticsgroup.com/logisticstoday/tag/about-us-services-transportation), [Customer Experience & Logistics Management](https://www.resourcelogisticsgroup.com/logisticstoday/tag/customer-experience-logistics-management), [TMS, Logistics Technology, Logistics Strategy](https://www.resourcelogisticsgroup.com/logisticstoday/tag/tms-logistics-technology-logistics-strategy), [Logistics Middlemen, Business Disintermediation, L](https://www.resourcelogisticsgroup.com/logisticstoday/tag/logistics-middlemen-business-disintermediation-log), [6 Logistics Metrics That Drive Great Customer Expe](https://www.resourcelogisticsgroup.com/logisticstoday/tag/6-logistics-metrics-that-drive-great-customer-expe) - [Steve Huntley](https://www.resourcelogisticsgroup.com/logisticstoday/author/steve-huntley) - June 29, 2026 ### [6 Logistics Metrics That Drive Great Customer Experiences (6/29/26)](https://www.resourcelogisticsgroup.com/logisticstoday/6-logistics-metrics-that-drive-great-customer-experiences-resource-logistics-group) In an increasingly online world, customer experience transcends the brick and mortar space to play an important role in... [Read more](https://www.resourcelogisticsgroup.com/logisticstoday/6-logistics-metrics-that-drive-great-customer-experiences-resource-logistics-group) [![](https://www.resourcelogisticsgroup.com/hubfs/Imported_Blog_Media/skipping-logistics-middlemen.jpg)](https://www.resourcelogisticsgroup.com/logisticstoday/the-benefits-of-skipping-the-middleman-resource-logistics-group) [About Us: Services Transportation](https://www.resourcelogisticsgroup.com/logisticstoday/tag/about-us-services-transportation), [WMS, Logistics Technology, Warehouse Management](https://www.resourcelogisticsgroup.com/logisticstoday/tag/wms-logistics-technology-warehouse-management), [Customer Experience & Logistics Management](https://www.resourcelogisticsgroup.com/logisticstoday/tag/customer-experience-logistics-management), [Logistics Middlemen, Business Disintermediation, L](https://www.resourcelogisticsgroup.com/logisticstoday/tag/logistics-middlemen-business-disintermediation-log), [The Benefits of Skipping the Middleman Smooth logi](https://www.resourcelogisticsgroup.com/logisticstoday/tag/the-benefits-of-skipping-the-middleman-smooth-logi) - [Steve Huntley](https://www.resourcelogisticsgroup.com/logisticstoday/author/steve-huntley) - June 1, 2026 ### [The Benefits of Skipping the Middleman (06/02/2026)](https://www.resourcelogisticsgroup.com/logisticstoday/the-benefits-of-skipping-the-middleman-resource-logistics-group) Smooth logistics means minimizing supply chain steps, and fees, to optimize efficiency It is easy to see the surface... [Read more](https://www.resourcelogisticsgroup.com/logisticstoday/the-benefits-of-skipping-the-middleman-resource-logistics-group) [![](https://www.resourcelogisticsgroup.com/hubfs/Imported_Blog_Media/logistics-technology-future.jpg)](https://www.resourcelogisticsgroup.com/logisticstoday/the-4-must-have-logistics-technology-capabilities-resource-logistics-group) [About Us: Services Transportation](https://www.resourcelogisticsgroup.com/logisticstoday/tag/about-us-services-transportation), [Customer Experience & Logistics Management](https://www.resourcelogisticsgroup.com/logisticstoday/tag/customer-experience-logistics-management), [TMS, Logistics Technology, Logistics Strategy](https://www.resourcelogisticsgroup.com/logisticstoday/tag/tms-logistics-technology-logistics-strategy), [The 4 Must-Have Logistics Technology Capabilities](https://www.resourcelogisticsgroup.com/logisticstoday/tag/the-4-must-have-logistics-technology-capabilities-), [LTL, Contract Negotiations, Shipping Partners](https://www.resourcelogisticsgroup.com/logisticstoday/tag/ltl-contract-negotiations-shipping-partners) - [Steve Huntley](https://www.resourcelogisticsgroup.com/logisticstoday/author/steve-huntley) - January 5, 2026 ### [The 4 Must-Have Logistics Technology Capabilities (1/5/2026)](https://www.resourcelogisticsgroup.com/logisticstoday/the-4-must-have-logistics-technology-capabilities-resource-logistics-group) A clear look at indispensable technology that will help your logistics department thrive COVID-19 has exposed many... [Read more](https://www.resourcelogisticsgroup.com/logisticstoday/the-4-must-have-logistics-technology-capabilities-resource-logistics-group) ![](https://secure.52enterprisingdetails.com/787937.png)